We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by over 27,500 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo. Our agility and entrepreneurial spirit, alongside award winning development programmes, enable innovation and success while creating exciting and rewarding career choices.
As we move forward, our customers will be at the heart of what we do, evolving to needs and expectations and committing to a more meaningful contribution to harm reduction by building a successful NGP business. Integral to our long-term success is our sustainability strategy, behaving responsibly and supporting our ambitions, all underpinned by high governance.
Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.
As Programme Manager within Imperial's Insights function, this role will manage the overall delivery of continuous research programmes on behalf of the Central Research Services team.
Working closely with data, reporting and data science colleagues plus third party suppliers, this will execute high quality programmes that deliver to agreed reporting cycles and annual budgets.
Imperial Brands is currently undergoing a strategic transformation to become a consumer-centric organisation and the new Global Insight function will be a crucial driving force behind this change, placing consumer preferences and demands at the centre of commercial decision making to gain competitive advantage.
Within it, the Consumer Research Services team (CRS) team is a part of the Insights function, responsible for the timely provision of consumer information to Insight Business Partners (IBPs), while ensuring that the data and the collection methods meet relevant quality and compliance standards. CRS is focussed on ensuring that consumer research best practice is captured, shared and translated into research and method standards for future use.
Establishing clear research standards enables CRS to achieve:
The Programme Manager will:
Pre-empt and address any issues to delivering on schedule and within budget to Manage the regular reporting cycle and all parties contributing to it, ensuring high quality reporting is disseminated to stakeholders in a timely fashion.
Where relevant, drive awareness, adoption of and training in the continuous research solution
Strive to continuously improve ways of working with internal and external parties Potential KPIs:
Imperial Brands offers a competitive package of salary, bonus scheme, pension and 25 days holiday (with an additional 4 days on top to cover the Christmas period and bank holidays).
Interested applicants should apply with their CV highlighting their suitability for the role.